1. Definition
From time to time, we allow pre-orders of our
upcoming products. Our pre-order policy allows you to buy our products up
to 9 weeks before the official release. Buying the products on pre-order
is unambiguous with the purchase of the product and acceptance of it being
shipped once in stock. You will be charged at the time of placing your
pre-order.
2. Dispatch & Partial fulfilment
Please note that if you buy products that
are in pre-order mode, we will dispatch your order when these products become
available.
If you want us to partially fulfil your
order and send the currently available products separately, please let us know.
Otherwise, your order will be fulfilled when all products are available by
default.
3. Further info on shipping
You can reach out to us to ask for your
pre-order status update at any time. Just email hello@bunny.style with your
order number.
Although we do anything we can to get
pre-orders out on specified dates, delays on suppliers' side might occur. If
you believe your order has been delayed, please get in touch, and we will check
it as we are unable to update every customer separately.
We reserve an additional 2-3 days for fulfilment
of your order once stock becomes available.
We use 48h shipping in the UK and standard
USPS shipping in the USA unless you choose otherwise at checkout. Once we
ship we are not responsible for any delays caused by the shipping service
providers such as Royal Mail, USPS, FedEx, DHL etc. Shipping service provider's Terms & Conditions apply.
4. Possible delays
Sometimes unpredicted delays might occur.
By buying products on pre-order you accept that unpredicted delays might occur.
The delays might be caused by suppliers, transfer agents, couriers, overloaded
ports, overloaded planes etc. We can guarantee that we use proven and
responsible suppliers to avoid this kind of situation.
5. By placing a pre-order you accept our Terms and Conditions and Returns Policy and EU Shipping Information if you are located in the
EU.