Returns, refunds, exchanges, cancellations
We have a no-stress easy return policy:
Standard 14 day return period for goods bought online. No reason required, unused items only. We will refund within 14 days of receiving the goods. But in reality we will probably refund straight away.
For all returns and faulty items we will refund or replace and cover postage costs within the UK and the USA. For damaged items sent everywhere else we will refund only, after receiving photographic proof of damaged goods.
Please always include your order number with your return!
We are happy to exchange your goods if they won't fit or for any other reason. Difference in price will be refunded or added to your bill. We cover the exchange postage cost. Again, we can only do this in the UK and the USA. Unfortunately we do not cover the exchange postage cost for items sold to other countries.
You can cancel your order before we ship it. Please get in touch via email, or Facebook messenger for us to act quickly. We will refund straight away. Please note that refunds might take up to 7 working days to get delivered in your account.